A new standard of care for women

The Butterfly Clinic

The Butterfly Clinic's vision is to provide a beautiful and comfortable place for women to attend to their health needs bringing together a group of highly skilled local general practitioners around the area who are passionate about women's health.



The usual appointments at The Butterfly Clinic are half an hour each, with some consultations such as Possums consults requiring an hour.

Practice fees


Short Consultation
(up to 15min)

Rebate: $41.40

Usual Consultation
(up to 30min)

Rebate: $80.10

Antenatal Visit
(up to 30min)
Rebate: $44.15

Long Consultation
(over 45min)

Rebate: $118.00

Possums Consultation
(about an hour)

Rebate: $118.00


Iron Infusion
Rebate: $80.10

Mirena Insertion
Rebate: $155.15

Implanon Insertion & Removal
Rebate: $131.60

Medical Termination of Pregnancy
Rebate: $118.00

Medicare Safety Net

Medicare safety net thresholds are the dollar amounts you need to reach in gap and out of pocket costs within a calendar year to be eligible for higher rebates for certain services. If you have reached medicare safety net, you will be eligible for higher rebate than the above standard medicare rebates to lower your out of pocket cost significantly. 
To find out what the current Medicare safety net thresholds are, please visit read more 
(Note: The calendar year counts from 1 January to 31 December. The threshold amounts are set each year from 1 January.) 

Telehealth Consultations

Telephone consultations will be charged the same billing schedule as your face-to-face appointments. We require a pre-authorisation of your credit card while booking a phone consultation online. Our staff will process the Medicare rebate after your consultation. As per the latest Medicare rules, patients who have not been in the clinic in the last 12 months are not eligible for any Medicare rebate.


It is important to follow up results from investigations ordered by your doctor. We will contact you to arrange a follow-up appointment should your doctor deem this necessary. If the results are marked as no-action by the doctor, the practice will not contact you. If you need a copy of your result, we are able to print it out for you at the reception desk.



At The Butterly Clinic, we believe in continuous improvement and love knowing what we are doing well and what we can improve on.

There are multiple ways to provide feedback, whatever is most convenient for you. We welcome feedback though emails, planned or unplanned in person conversations.

We regularly seek feedback from patients by actively sending feedback SMS or requesting for feedback in the clinic.

Please note if you feel that you need to discuss the matter outside of the surgery, please contact the Office of the Health Ombudsman on 133646 or visit their website to find out more.

Alexandra Hepson

Home Visits

Home visits and nursing home visits are available within reasonable distance, at the discretion of the treating doctor. They are available to regular patients whose condition prevents them from attending the practice. Please contact our friendly reception team to enquire about this service.

Your personal information

All new patients are asked to complete a registration form prior to your consultation. To ensure optimal patient care, we request that you inform us of your cultural background. For existing patients, if there have been any changes to your personal information such as change of contact or Medicare details, address or emergency contact, please bring this to the attention of our reception staff on your next visit or call our friendly receptionists.

We are committed to maintaining the confidentiality of your health records, and have protocols in place to safeguard your privacy. All information and medical records are strictly confidential and will not be shared with any third parties without your consent. For more information, please review our Privacy Policy.

After hours arrangements

Hello Home Doctor provides services to our patients during after-hours when we are closed. Please call 134 100 to book an after-hours appointment.

If you have an emergency, please call 000.

Alexandra Hepson

Social Media

Instagram and Facebook

Social media is a great way to stay in touch with us and find out the latest updates at The Butterfly Clinic, as well as, stay informed with the latest health updates.